Reachout is a free, confidential, non-judgmental crisis and information hotline serving residents of St. Lawrence County. We focus on crisis services and supportive listening, although we provide a host of other services as needed. We answer after-hours for many other human services agencies in St. Lawrence County, and we connect callers with staff from other programs. We operate a mobile crisis team that sends trained counselors to meet and assess people at risk at locations all around the county. We teach suicide intervention skills all around New York, and we've developed many programs to help make communities safer from suicide.

Want to help? Reachout needs thoughtful, dedicated, reliable people to volunteer on the phone lines. We offer training twice a year to introduce people to hotline training, and we provide a comprehensive training program to prepare them. If you'd like to help save lives in St. Lawrence County, please apply for our training program. Thanks!

Serving St. Lawrence County, New York since 1977.

Services

Established 1976
Comprehensive 24-hour hotline serving all St. Lawrence County residents
Staffing: 30-70 trained volunteers plus professional staff
Statistics: Over 28,000 calls logged in 2005
Alcohol/drug related -- 25%
Family Violence -- 22%
Mental Health related -- 80%
Basic Needs -- 15%

Reachout is a member of the national Alliance of Information and Referral Systems, the NYS Alliance of Information and Referral Systems, and the American Association of Suicidology. Our staff are also members and officers of the National Association of Crisis Center Directors.